Last updated: March 20, 2026
1. Data Controller:
1.1. UAB “Tolimojo keleivinio transporto kompanija”, a private limited liability company established in the Republic of Lithuania, legal entity code 123836945, address: Sodų g. 22, LT-03211 Vilnius; data is collected and processed in the Register of Legal Entities of the State Enterprise “Registrų centras” (hereinafter – TOKS).
2. General Provisions:
2.1. We care about our customers’ privacy and the security of their personal data; therefore, in this Privacy Policy (hereinafter referred to as the “Privacy Policy”), we explain how we process personal data, what rights we guarantee to customers, and provide other information regarding the processing of personal data.
2.2. The term “Personal Data” (hereinafter referred to as “Personal Data”) used in this Privacy Policy means any information or set of information that allows us to directly or indirectly identify a customer, such as: first name, last name, email address, phone number, etc.
2.3. When processing Personal Data, we comply with the General Data Protection Regulation No. 2016/679 (EU) (hereinafter referred to as the GDPR) and the requirements of the laws of the Republic of Lithuania, as well as the instructions of supervisory authorities.
2.4. This Privacy Policy applies when you use our electronic platform, mobile app (non-downloadable), SaaS (Software as a Service), travel booking and information services, and ticket booking services for transportation, bus route information, passenger transportation, route planning, bus rental, technical support and maintenance, parking, advertising, and other services (hereinafter referred to as the “Services”), as well as when you visit our websites accessible at: www.tikit.lt, www.toks.lt, www.autobusai.lt, www.autobusustotis.lt (hereinafter referred to as the “Websites”), on our social media accounts on Facebook, Instagram, LinkedIn, Telegram, Vkontakte, and YouTube (hereinafter referred to as “Social Media Accounts”), or when you contact us by phone, email, or other electronic communication channels.
2.5. If you use the Services, visit the Websites or Social Media Accounts, contact us, or submit a request to us, we consider that you have read and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Services, the Websites, or our Social Media Accounts.
2.6. The Websites and Social Media Accounts may contain links to, for example, our partners’ websites. This Privacy Policy does not apply to such websites. Before providing your Personal Data to these websites or using their services, please review their privacy policies.
2.7. This Privacy Policy is subject to change, so please visit any of the Websites from time to time to review the latest version of the Privacy Policy.
3. Storage of Personal Data:
3.1. Your Personal Data is processed responsibly and securely and is protected against loss, unauthorized use, and alteration. We have implemented physical and technical measures to protect the information we collect from accidental or unlawful destruction, damage, alteration, loss, disclosure, and any other unlawful processing. Personal data security measures are determined based on the risks associated with the processing of Personal Data.
3.2. Our employees are bound by a written commitment not to disclose or distribute your Personal Data to third parties or unauthorized persons.
4. We collect your Personal Data:
4.1. directly from your registration account when purchasing tickets, when you provide us with your Personal Data: first name, last name, email address, phone number, etc.
4.2. directly from you when purchasing a bus ticket, making a payment, communicating with us via email or phone, etc.
4.3. directly from you when you request a VAT invoice.
4.4. when we collect Personal Data from you through your use of the Websites or Social Media accounts. For example, we may record your browsing history on the Website, IP address, service selections, links clicked, etc.;
4.5. when we receive Personal Data from other parties, such as a Service customer (who designates you as a contact person or passenger), public registries, state or local government institutions or agencies, our partners, or other third parties;
4.6. when we collect Personal Data while you are using the Services or visiting our premises, for example, through video surveillance of the premises.
4.7. When providing your own or others’ Personal Data (for example, regarding passengers, your employees, or representatives), you are responsible for the accuracy, completeness, and currency of such Personal Data, as well as for informing the individual whose Personal Data is being provided or obtaining their consent for their Personal Data to be provided to us. In certain cases, we may ask you to confirm that you have the right to provide us with Personal Data (for example, when filling out registration forms).
4.8. To purchase a ticket online, you must agree to the terms and conditions and provide your personal information. If you do not agree to the terms and conditions and do not provide your personal information, you will not be able to purchase a ticket.
5. Processing of Personal Data:
5.1. We process your Personal Data for the following purposes and under the following conditions:
| Purpose of personal data processing | Personal Data Processed | Time limits for the processing of personal data | Legal basis for the processing of personal data |
| Electronic ticket sales, transportation ticket reservations, SaaS / IT services | Service recipient data: passenger’s or shipment recipient’s/sender’s first name, last name, address, age (if applicable), email address, signature; ticket/shipment information, travel details; indication of agreement with the ticket sales terms and conditions; payment details; Data on passengers in special categories (if applicable): disability information. | During the term of service provision or the contract and for 5 years after the termination of service provision or the contract; VAT invoices and payment records – 10 years from the date of issuance of the invoice or the date of payment. | The processing of data is necessary for the conclusion and performance of a contract (GDPR Article 6(1)(b)); Processing the data is necessary to comply with a legal obligation to which the data controller is subject (GDPR Article 6(1)(c))—a legal obligation under the Law on Transport Concessions of the Republic of Lithuania and the Rules on the Carriage of Passengers and Luggage by Road Transport of the Republic of Lithuania; Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). Processing special categories of data is necessary for reasons of substantial public interest, based on the laws of the Republic of Lithuania (GDPR Article 9(2)(g)) – the relevant legislation is the Law on Transport Concessions of the Republic of Lithuania. |
| Passenger transportation, route planning, and the administration of these services. | Service recipient data: passenger’s or shipment recipient’s/sender’s first name, last name, address, age (if applicable), email address, signature; ticket/shipment information, travel details; indication of agreement with the ticket sales terms and conditions; payment details; Data on passengers in special categories (if applicable): disability information. | During the term of service provision or the contract and for 5 years after the termination of service provision or the contract; VAT invoices and payment records – 10 years from the date of issuance of the invoice or the date of payment. | The processing of data is necessary for the conclusion and performance of a contract (GDPR Article 6(1)(b)); Processing is necessary for compliance with a legal obligation to which the controller is subject (GDPR Article 6(1)(c))—a legal obligation under the Law on Transport Concessions of the Republic of Lithuania and the Rules on the Carriage of Passengers and Luggage by Road Transport of the Republic of Lithuania; Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). Processing special categories of data is necessary for reasons of substantial public interest, based on the laws of the Republic of Lithuania (GDPR Article 9(2)(g)) – the relevant legislation is the Law on Transport Concessions of the Republic of Lithuania. |
| Bus rental and management of these services. Provision of advertising services on TOKS vehicles and management of these services. Roadside assistance for heavy-duty vehicles, provision of maintenance services, and management of these services. Provision of vehicle parking services and management of these services. | Client’s first name, last name, client ID, email address, phone number; job title, workplace; information regarding the order and service provision (date, time, locations, service details, terms of service, service recipients, communication between parties, etc.); payment information; the person you represent (when representing a company or another person), your relationship to them; when the service involves a vehicle—vehicle details. | During the term of the order/contract and for 10 years after the order/contract expires; VAT invoices and payment records – for 10 years from the date the invoice was issued or the payment was made. | The processing of data is necessary for the conclusion and performance of a contract (GDPR Article 6(1)(b)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Recording of telephone calls to ensure service quality, provide accurate information about TOKS’s activities and services, and investigate complaints and requests. | During the conversation, provide your first name, last name, position, place of work, the person you are representing (if you are representing a company or another person) and your relationship to them, the content of the conversation, any other information provided during the conversation, call metadata, and call recordings. | 6 months from the date the telephone conversation was recorded; if consent is withdrawn before the data retention period expires, the data will be processed until consent is withdrawn. | Consent of the data subject (GDPR Article 6(1)(a)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Management of inquiries regarding TOKS services, requests, or feedback submitted via the general TOKS email address, website forms, social media, or other electronic communication channels. | The applicant’s first name, last name, email address, and phone number; Other data (if required or provided to us): position, place of work, address; the person being represented, relationship to that person, and the content of the power of attorney; Public information from social media accounts (when communicating via social media); content of comments, inquiries, and responses, their attachments, and correspondence history. | During the communication period and for 1 year after the end of the communication; publicly posted reviews and comments are stored until the end of their retention period; if consent is withdrawn before the end of the data retention period, the data is processed until the consent is withdrawn. | Consent of the data subject (GDPR Article 6(1)(a)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Management of digital communication channels (websites, social media accounts), ensuring their proper functioning, and improving their quality. | Data collected via IP addresses, cookies, and settings; public information from social media accounts; reactions (such as “likes”); and comments. | Website data is retained for the duration specified in the cookie policy, but for no longer than 2 years; Data not stored in cookies is retained for no longer than 1 year from the date of collection; Data on social media accounts is retained in accordance with the settings selected by the social network operator and/or the user. | Consent of the data subject (GDPR Article 6(1)(a)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Sending news, conducting surveys on service quality, organizing games and contests. | First name, last name, email address;Data requested for the game, contest, or survey;If communication occurs via social media—public profile information, reactions (“likes”), comments;Information about newsletter opens; list of newsletter subscribers and changes to it. | 3 years from the date of consent / data submission; Quality survey data – 1 year from the end of the survey; Data from games and contests – during the game or contest period and for 1 year after their conclusion; On social media accounts – in accordance with the settings selected by the social media platform administrator and/or user. If consent is withdrawn before the data retention period expires, the data is processed until the withdrawal of consent. | Consent of the data subject (GDPR Article 6(1)(a)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Administration of TOKS operations, conclusion and execution of agreements necessary for operations.. | First name, last name, personal identification number (if required), signature; individual activity details; address, email, phone number; position; person represented (when representing a company or another person), relationship to them; content of communications. | For the duration of the cooperation/contract and for 5 years after the end of the cooperation/contract. | Processing the data is necessary for the conclusion and performance of a contract (GDPR Article 6(1)(b)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Management of service payments, accounting, and debt management. | First name, last name, personal identification number (if required), signature; business activity details; address, email, phone number; VAT payer details; bank account details, payment details; payment document data; debt information; represented person (when representing a company or another person), relationship with them; content of communications. | In accordance with laws and regulations governing financial transactions and accounting; Data not covered by the retention requirements of the aforementioned laws and regulations—for the duration of the contract/collaboration and 10 years after the contract/collaboration ends. | The processing of data is necessary for the conclusion and performance of a contract (GDPR Article 6(1)(b)); The processing of data is necessary for compliance with a legal obligation to which the controller is subject (GDPR Article 6(1)(c)); The legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Handling of requests, complaints, and disputes through judicial and non-judicial proceedings. | First name, last name, email address, phone number, address, position; the person you represent (if you are representing a company or another individual), your relationship to them; Content of the complaint/claim/procedural document, information related to the dispute/claim. | During the period of dispute/claim resolution and for 3 years following the conclusion of out-of-court dispute/claim resolution, as well as for 10 years following the conclusion of judicial dispute resolution. | Processing the data is necessary to comply with a legal obligation to which the data controller is subject (GDPR Article 6(1)(c)); Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
| Ensuring the safety of individuals and property, protecting information, and investigating and managing unlawful conduct or conflict situations through video surveillance. | Video recording, image of a person. | Up to 30 days from the date the video recording was made. | Legitimate interests of the data controller or a third party (GDPR Article 6(1)(f)). |
5.2. You have the right to object to or withdraw your consent to the processing of your Personal Data at any time, where such data is processed on the basis of your consent.
5.3. In some cases, we may send you informational messages related to the Services. Such messages are necessary for the proper provision of the Services. They are not considered promotional messages.
5.4. You have the right to modify and update the information you have provided to us. In some cases, we need to have accurate and up-to-date information about you, so we may ask you to periodically confirm that the information we have about you is correct.
6. Principles Governing the Use of Personal Data:
6.1. We collect and process only the Personal Data necessary to achieve the purposes of processing Personal Data as specified by us.
6.2. When processing your Personal Data, we:
6.2.1. comply with the requirements of applicable laws and regulations, including the GDPR;
6.2.2. process your Personal Data in a lawful, fair, and transparent manner;
6.2.3. collect your Personal Data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes, except to the extent permitted by law;
6.2.4. we take all reasonable measures to ensure that Personal Data that is inaccurate or incomplete, having regard to the purposes for which it is processed, is rectified, supplemented, restricted, or erased without delay;
6.2.5. We retain it in a form that allows your identity to be determined for no longer than is necessary for the purposes for which the Personal Data is processed;
6.2.6. We do not disclose Personal Data to third parties and will not make it public in any manner other than as specified in the Privacy Policy or applicable laws;
6.2.7. We ensure that your Personal Data is processed securely, implement technical and organizational security measures, and grant access to Personal Data only to those of our employees who require such access due to their job functions.
7. Transfer of Personal Data:
7.1. We may transfer your Personal Data to data processors or recipients who assist us in carrying out our activities:
7.1.1. providers of financial accounting, customer management, document management, and route planning software;
7.1.2. providers of marketing and advertising services;
7.1.3. providers of security and video surveillance equipment maintenance services;
7.1.4. providers of communication, IT, and website management services;
7.1.5. providers of payment and other financial services;
7.1.6. providers of courier, delivery, and transportation services;
7.1.7. providers of telephone call recording, management, and storage services.
7.2. In order to publish content on Social Media Accounts, we provide Personal Data to the following social media platform operators:
7.2.1. LinkedIn Ireland Unlimited Company (Ireland) and LinkedIn Corporation (U.S.) (data is transferred in accordance with the Standard Contractual Clauses approved by the European Commission);
7.2.2. Meta Platforms Ireland Ltd. (Ireland) and Meta Platforms Inc. (USA) (data is transferred in accordance with the European Commission’s adequacy decision).
7.3. We may disclose personal data to law enforcement and pre-trial investigation authorities, courts, and other dispute resolution bodies, as well as to other persons performing functions assigned by law, in accordance with the procedures established by the laws of the Republic of Lithuania. We provide these entities with information that is required by law or specified by the entities themselves.
7.4. We may also transfer personal data, if necessary, to companies that intend to purchase or have purchased our business, or that engage in joint activities with us or cooperate with us in other forms, as well as to companies established by us.
7.5. We generally process Personal Data within the territory of the European Union / European Economic Area (hereinafter “EU / EEA”), but in some cases your Personal Data may be transferred outside the EU / EEA. Your Personal Data is transferred outside the EU / EEA based on:
7.5.1. a data processing or transfer agreement that describes such a transfer and of which the standard contractual clauses approved by the European Commission form an integral part; or
7.5.2. an adequacy decision adopted by the European Commission, meaning that the European Commission has recognized the country in which the third party is established and/or operates as ensuring an adequate level of protection for Personal Data; or
7.5.3. a special authorization from the State Data Protection Inspectorate to carry out such a transfer; or
7.5.4. your consent to the transfer of your Personal Data outside the EU/EEA.
8. Company quality surveys and direct marketing: news and newsletters, games and contests:
8.1. We may send information about our activities and services (direct marketing messages) to your email address and/or phone number if you have given us your consent to do so, as well as in cases where you or the organization you represent is our client. With your consent, we may also ask you to help us evaluate the quality of our services, activities, and customer service.
8.2. After sending out newsletters, we may collect information about the recipients, such as which messages they opened, which links they clicked, and so on. Such information is collected with your consent and to provide you with relevant and more personalized newsletters.
8.3. Your contact information may be shared with our partners/data processors who provide us with newsletter delivery or quality assessment services.
8.4. If you no longer wish to receive our newsletters, you can unsubscribe using the method indicated in the email messages (for example, by clicking the “unsubscribe” link in the newsletter, etc.) or by sending us an email at bdar@toks.lt.
8.5. Once you withdraw your consent, we will endeavor to stop sending you newsletters immediately, but this may take some time. Since our newsletter campaigns are planned in advance, you may receive one more newsletter even after withdrawing your consent.
8.6. Withdrawing your consent does not automatically require us to delete your Personal Data or provide you with information about the Personal Data we process; therefore, you must submit a separate request for these actions.
8.7. Participation in our games or contests is optional. However, to participate in a game or contest, you will need to provide the information we request, including Personal Data. We will conduct games or contests and process Personal Data in accordance with the rules established for the specific game or contest. You have the right to withdraw your consent to the processing and use of your Personal Data for this purpose at any time. Upon withdrawal of your consent, you will no longer participate in the game or contest.
8.8. We have the right to contact game or contest participants and to announce the winners on the Websites, Social Media accounts, or other information channels. To manage game or contest registration and/or determine winners, we may use software based on automated decision-making. This will be noted in the game or contest rules or will be evident from the links we provide. In such a case, if you do not wish to be subject to automated decision-making, you will not be able to participate in the game or contest.
9. Social Media Accounts:
9.1. We post information about the Services and TOKS’s activities on our social media accounts, and we may also use them to post announcements, communicate with you, and respond to your inquiries.
9.2. Users of social media accounts are subject not only to this Privacy Policy, but also to the privacy policies and terms of use of the social media platforms where the social media accounts are hosted. When you contact us on Social Accounts and provide certain information (for example, by sending us messages or leaving comments on our posts), we may, depending on your chosen privacy settings, see your public profile information (first name, last name, profile picture, email address, etc.). Additionally, this information (such as a comment you have posted) may be visible to other visitors of a specific social media account, depending on your privacy settings.
10. Customer Rights:
10.1. As a data subject, you have the following rights regarding your Personal Data:
10.1.1. to be informed about the processing of your Personal Data and to access your Personal Data, i.e., to receive confirmation as to whether we are processing your Personal Data and to request access to your Personal Data and related information;
10.1.2. to submit a request to us to correct inaccurate or incorrect information about you or to supplement it when it is incomplete;
10.1.3. to submit a request to us to delete the information we hold about you if there is a basis for deletion;
10.1.4. submit a request to us to restrict the processing of the information we hold about you when you dispute the accuracy of the Personal Data or object to the processing of the Personal Data, object to the deletion of your Personal Data that is being processed unlawfully, or you need the Personal Data to assert, exercise, or defend legal claims;
10.1.5. object to the use of Personal Data when we process your Personal Data to pursue our legitimate interests and/or those of third parties (including profiling, if we were to perform such);
10.1.6. submit a request to us to transfer (receive) the Personal Data that you have provided to us under a contract or by giving consent to the processing of Personal Data, and which we process by automated means in a commonly used electronic format;
10.1.7. object to decisions made about you by means of fully automated processing, including profiling, if such decision-making could have legal consequences or similarly significant effects on you;
10.1.8. withdraw the consent you have given us regarding the processing of your Personal Data when we use Personal Data based on your consent, including when we process Personal Data for direct marketing purposes, as well as when we perform profiling related to direct marketing;
10.1.9. lodge a complaint with the State Data Protection Inspectorate.
10.2. We may refuse to exercise your rights where the provisions of the GDPR or other legislation allow us to reject your request, except in cases of objection to the processing of your Personal Data for direct marketing purposes or in other cases where Personal Data is processed based on your consent.
10.3. If you do not wish for your Personal Data to be processed for direct marketing purposes, for the organization of contests or surveys, including profiling, you may object to such processing of Personal Data without providing reasons for your objection (withdrawal of consent) by sending an email or following the instructions provided in the message sent to you (for example, by clicking the relevant link in the newsletter).
10.4. If you wish to withdraw your consent to the processing of your Personal Data or exercise any of your other rights listed above, you may contact us by email at bdar@toks.lt. To better understand your request, we may ask you to fill out the appropriate request form and sign it with an advanced or qualified electronic signature.
10.5. To ensure maximum security, in certain cases we may only be able to process your request after verifying your identity. For this reason, we may ask you, for example, to provide an ID document or other information.
10.7. Upon receiving your request or instruction regarding the processing of Personal Data, we will respond within one month of the date of your request and either take the actions specified in the request or inform you of the reasons for our refusal to do so. If necessary, the specified period may be extended by an additional 2 months, depending on the complexity and number of requests. In such a case, we will inform you of such an extension within 1 month of receiving the request.
10.8. If, at your request, Personal Data is deleted, we may retain copies of the information necessary to protect our legitimate interests and those of others, to comply with obligations imposed by government authorities, to resolve disputes, to detect fraud, or to comply with agreements.
11. Use of Cookies and Other Tracking Technologies:
11.1. A cookie is a small text file stored in the browser or on the device (computer, tablet, mobile phone) you are using. In this Privacy Policy, we use the term “cookies” to refer to cookies and other similar technologies, such as pixel tags, web beacons, and clear GIFs.
11.2. Cookies may be used to analyze information flows and user behavior, to build trust, to ensure security and the proper functioning of the Websites, to remember preferences, to personalize the content displayed, and to link the Website to social media accounts.
11.3. We may use essential cookies necessary to ensure the operation of the Websites, analytical cookies that analyze the use of the Websites, functional cookies that remember user preferences, ensure the smooth and secure operation of the Websites, and help improve the Websites’ features, performance cookies, third-party cookies, and advertising cookies, which are used to display both personalized and general advertisements to you.
11.4. List of cookies used on the Websites:
11.4.1. Website https://tikit.lt/eu:
| Cookie Name | Description / Purpose | Creation Time | Expiration time | Data used |
| Qtrans_front_language | The selected website language is saved | Upon entering the platform | 12 months | Unique ID |
| We-love-cookies | Acceptance of the Cookie Policy | Upon clicking the "I agree" button | 12 months | Unique ID |
| pps_show_100 | Opening/Filling Out Driver Forms | When you go to the "Become a Driver" tab | 1 months | Unique ID |
| locale | Track interactions with the Facebook plugin | When interacting with the Facebook Chat plugin | 1 week | Unikalus ID |
11.4.2. Website https://toks.lt/:
| Cookie Name | Description / Purpose | Creation Time | Expiration time | Naudojami duomenys |
| Qtrans_front_language | The selected website language is saved | Upon entering the platform | 12 months | Unique ID |
| We-love-cookies | Acceptance of the Cookie Policy | Upon clicking the "I agree" button | 12 months | Unique ID |
| pps_show_100 | Opening/Filling Out Driver Forms | When you go to the "Become a Driver" tab | 1 mėn. | Unique ID |
| locale | Track interactions with the Facebook plugin | When interacting with the Facebook Chat plugin | 1 week | Unique ID |
11.4.3. Website https://www.autobusai.lt/:
| Cookie Name | Description / Purpose | Creation Time | Expiration time | Naudojami duomenys |
| Qtrans_front_language | The selected website language is saved | Upon entering the platform | 12 months | Unique ID |
| NID | Basic information is saved—the website language, Google filter settings, and product filtering and grouping. | When interacting with the website. | 6 months | Encoded string |
| VISITOR_INFO1_LIVE | Helps resolve issues with Google services. It is also used to recommend YouTube videos and general advertising. | By integrating YouTube videos into the website and the website itself. | 6 months | Encoded string |
| YSC | Spam protection. | Upon entering the platform | During the session | Encoded string |
11.4.4. Website https://autobusustotis.lt/:
| Cookie Name | Description / Purpose | Creation Time | Expiration time | Data used |
| Qtrans_front_language | Saves the selected website language | Upon entering the platform | 12 months | Unique ID |
| We-love-cookies | Consent to the cookie policy | Upon clicking the "I agree" button | 13 months | Unique ID |
11.4.4. We also use technological tools and solutions that set cookies and collect data:
| Tool name | Purpose of the tool |
| Google Analytics | To generate statistical data on the use of the Website and reduce the frequency of requests. The collected data is transferred to the United States. You can disable Google Analytics by changing your browser settings or by installing a browser add-on from https://tools.google.com/dlpage/gaoptout?hl=en |
| Google Tag Manager | Analyze the website's popularity. The collected data is transferred to the United States. For more information: https://support.google.com/tagmanager/answer/9323295?hl=en |
| Meta Pixel | Display interest-based ads on Facebook or other websites that use this tool. The data collected is transferred to the United States. For more information, visit https://www.facebook.com/business/tools/meta-pixel. |
11.5. Some third parties, such as social media providers, may use their own anonymous cookies to tailor their applications or apps to your needs. We do not control the use of these cookies. If you would like more detailed information, we recommend reviewing the third party’s privacy policy.
11.6. On the Website, you can manage cookies (select options in the cookie bar) or change your browser settings. You may opt out of the use of non-essential cookies, but this may cause some features of the Website to not work or slow down its performance. To manage cookies on a mobile device, you must follow the official instructions for that device. More detailed information about managing cookies is available at http://www.AllAboutCookies.org or https://www.google.com/privacy_ads.html, as well as on the help page of the browser you are using. You can manage the use of advertising cookies on the Network Advertising page: http://www.networkadvertising.org/managing/opt_out.asp
12. If you have any questions:
12.1. If you have any questions regarding the information provided in this Privacy Policy, please contact us by email at bdar@toks.lt or by phone at +370 612 66166.
12.2. If you believe that your rights have been violated under the GDPR, you may file a complaint with our supervisory authority—the State Data Protection Inspectorate. We strive to resolve all disputes promptly and amicably, so we encourage you to contact us first.
13. Final Provisions:
13.1. If we amend this Privacy Policy, we will notify you by posting the updated Privacy Policy on the Websites or through other customary means of communication.